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Privacy Policy

SECTION 1 - YOUR INFORMATION AND HOW WE USE IT

When you complete a purchase on HoneyAndStitch.com.au, we gather the personal information you provide to us such as your name, address, and email address. This information is a part of the purchase process. When you navigate through our store, we automatically obtain your computer’s IP address which helps us understand your browser and operating system.

If you've given us your consent, we may send you promotional emails about our store, new product launches, and other updates.

SECTION 2 - OBTAINING YOUR CONSENT

We understand the importance of your consent. When you offer us your personal details to make a transaction, validate your credit card, place an order, or arrange for delivery or a return, we consider that you're giving us your consent to collect and use your information for that specific reason only.

If we need your personal information for a secondary reason like marketing, we'll ask for your direct consent, or we'll provide you with an opportunity to opt-out. Should you wish to withdraw your consent, you can do this at any time by contacting us at info@honeyandstitch.com.au.

SECTION 3 - DISCLOSURE OF YOUR INFORMATION

We might disclose your personal information if we're legally obliged to do so or if you breach our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They furnish us with the online e-commerce platform that enables us to sell our products and services to you. Shopify stores your data in a secure server protected by a firewall.

Payment:

If you use a direct payment gateway to finalise your purchase, Shopify securely stores your credit card data. This information is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). After the completion of your transaction, your transaction data is deleted.

All direct payment gateways comply with PCI-DSS standards, as managed by the PCI Security Standards Council. This council includes major card brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements ensure the secure handling of your credit card data by our store and its service providers.

For more detailed information, you may want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


Your purchase transaction details are stored only until the completion of your transaction. After which, all transaction information is erased. We comply with the standards laid down by the Payment Card Industry Data Security Standard (PCI-DSS), and all direct payment gateways follow the same. This joint effort by notable brands such as Visa, MasterCard, American Express and Discover, ensures that your credit card details are securely handled by our store and related service providers. Please refer to Shopify’s Terms of Service or Privacy Statement for more information.

SECTION 5 - THIRD-PARTY SERVICES

For the most part, the third-party service providers we use will only gather, use and disclose your information to the extent necessary for them to provide us their services. But do note, certain third-party service providers like payment gateways and transaction processors may have their own privacy policies in regards to the information we are obligated to provide for your purchase-related transactions. We advise you to read such privacy policies to understand how your personal information will be handled by these providers. Remember, certain providers may be situated in a different jurisdiction than you or us. If you proceed with a transaction that involves a third-party service provider, then your information may be governed by the laws of the jurisdiction in which that service provider or its facilities are located.

If you leave our site or are redirected to a third-party site or application, our Privacy Policy or our website’s Terms of Service will no longer apply. When you click on links on our store, they may direct you away from our site. We do not hold responsibility for the privacy practices of other sites and we encourage you to read their privacy statements.

SECTION 6 - SECURITY

We take reasonable precautions and adhere to industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. In case you provide your credit card information, the details are encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no transmission method over the internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and additionally implement widely accepted industry standards.

SECTION 7 - COOKIES

We use several cookies. We have listed them here so that you can choose if you wish to opt-out. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc.). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used to record the number of visits. _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional. storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We have the right to amend this privacy policy at any time, hence we advise you to review it on a regular basis. Changes and clarifications will take effect immediately after their posting on the website. If there are significant changes to this policy, we will notify you here about the update, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

In case our store is acquired or merged with another company, your information may be transferred to the new owners in order to continue selling products to you.

For any questions or to access, correct, amend or delete any personal information we have about you, register a complaint, or for more information, please contact our Privacy Compliance Officer at hello@honeyandstitch.com.au.